退款政策
最后更新: 2026-07-01
本文件作为演示平台的一部分，仅供参考。
1. Before payment
Because no payment is taken on this website, you may cancel or amend any prepared order at any time before confirming payment with our support team.
2. Specialty medicines
Given the nature of specialty and temperature-sensitive medicines, returns and refunds after dispatch are handled on a case-by-case basis in line with safety and regulatory requirements.
3. Damaged or incorrect items
If an item arrives damaged or does not match your confirmed order, please contact our support team promptly so we can resolve the issue.
4. How to request a refund
To discuss a refund, contact our multilingual support team via WeChat or WhatsApp with your order reference and details of the issue.